BJS Haulage choose Mandata Enterprise TMS to grow general haulage operation

BJS Haulage, use Mandata Enterprise TMS to manage general haulage operation

Customer Profile


Operates in multiple sectors including
general haulage, home delivery, and
construction transport.


Needed to manage and execute with
with same visibility of home delivery.

About the Company:

Provides broad range of services
including groupage and pallet

Company Size:

50 Vehicles

Business Concerns:

Needed a TMS to be built around their
operation, not relying on internal development
and having a TMS that would help their growth
to accommodate multiple sites and operating depots.

Mandata Solution:


West-Midlands based, BJS Home Delivery, the ‘two-man’ home delivery and warehousing experts, are investing in a Mandata TMS and integrated ePOD solution to support their fast-expanding general haulage operation, BJS Haulage.

With over 50 relatively new artics already on the road, BJS expects to more than double its fleet size in the coming months and as a result, says Operations Director Amarat Gill, the business needed a comprehensive transport management system to keep pace with their ambitious growth plans.

“We have many years’ experience delivering furniture to homes and offices throughout the UK and our 250-strong van fleet is backed by the latest IT systems.” Explains Amarat. “However, our expansion into the food, retail, construction and manufacturing haulage sectors also requires its own dedicated fleet and transport management control system and that’s where Mandata comes in.”

According to BJS, Mandata TMS will integrate with each element of the haulage operation – from order entry, job planning and execution to electronic proof of delivery and invoicing.

Also, BJS say that map-based route planning with pre-plan ETAs was a deciding factor when choosing Mandata: the ability to validate plans and check that they are achievable prior to commencing each job will enable the company to minimise costs, optimise resources and ensure customer expectations are met.

But most importantly, the BJS traffic team working across multiple sites and operating depots, will be able to access and view everything in real time, while keeping customers up to speed regarding each consignment.

“Real-time data feeds such as live drivers hours, vehicle location and load progress with live ETAs on an arrivals board, will enable us to find and resolve problems early,” continues Amarat “so if there should be an issue, we can see it coming and manage the situation before it becomes a problem.”

To further connect the traffic office with customers and realising BJS Haulage’s objective to maintain complete transparency throughout the delivery process, text and email notifications will keep customers informed in real-time regarding each delivery.

Also, the Mandata Manifests (ePOD) app enables drivers to complete each job using a truck-aware Sat Nav and with electronic proof of delivery (ePOD) capturing each delivery into the Mandata Enterprise TMS and customer portal, BJS can provide real-time confirmation and onward invoicing to the customer. Moreover, the labour-saving system eliminates paperwork, scanning and time-consuming manual processes.

“Mandata TMS allows us to apply the same precision and control to our general haulage business as we achieve with home deliveries.”

Managing Director, BJS Haulage

Added to the economies and efficiencies which the system brings, through integration with the company’s Sage accounting system the BJS admin team are also able to avoid time-consuming double-entry and instantly retrieve past orders to review rates and delivery instructions which ensures each job is consistently priced.

“All in all,” concludes Amarat Gill “Mandata TMS allows us to apply the same precision and control to our general haulage business as we achieve with home deliveries. Customers in the home delivery sector expect and receive regular updates regarding the whereabouts and ETA of every order. With Mandata Enterprise TMS our haulage and logistics business will certainly live up to this expectation and as we continue to grow, I’m sure Mandata Enterprise will grow with us.”

Operating from its central storage and distribution hub in Wednesbury, West Midlands, BJS Haulage provides part and full loads, supported by hubs in Scotland, Yorkshire, London, Nottinghamshire and East Midlands. For more information visit BJS Haulage and find them on LinkedIn.

Whether you’ve got 3, 30 or 300 vehicles,
we’ve got a solution for you.

mandata go logo

Desktop, cloud TMS for start-up to medium-sized operators with simpler business processes.

Core TMS features include:

Create standard jobs, bulk jobs and repeat job schedules
Customisable rate tables
Configurable job and stage planner
Multi-day load planning
Route sequencing
Map-based route confirmation
Visual load fill/utilisation
ETA notifications when integrated with Manifests and Navigation apps
Subcontractor management tools
Document scanning and storage
Documents emailed to customers automatically as jobs progress
Self-service customer portal
Simple file-based imports and exports
Accounts integrations
Find out more
Most Popular mandata-go-plus

Desktop, cloud TMS for medium to large sized operators with more complex business processes.

All the features of Go, PLUS the following:

Short-distance-running guide
Two-way pallet network integration
Custom data fields to capture all the details you need
Create your own dashboard layouts from our range of KPI charts and graphs
More powerful file-based imports/exports with enhanced data validation and third-party code translation
Developer API for seamless data transfer with third-party products
Seamless integration with major accounting software providers
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Mandata Enterprise TMS logo

If your needs are more complex, we also offer an enterprise-class bespoke transport management system.

All the features you’d expect including:

Dynamic map-based planning
Configurable, role-specific traffic planning screens
Pre-planning ETAs with live ETA updates and notifications when integrated with Manifests and Navigation apps
Empty mileage calculations updated as you add and amend loads
Configurable collection, delivery and load documentation
Create your own documentation and reports with our embedded custom report builder
Optional scale-out reporting server for data integration with existing business systems
Managed integrations to over 500 third-party systems
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Simplify, save, and prosper
– with a Mandata TMS