Enquiries: 0191 250 2220
Customer Support: 0191 244 9300
Monday to Friday: 08:00-18:00
Head Office address:
3rd Floor, Q5
Quorum Business Park
Newcastle upon Tyne
Monday to Friday: 08:00-18:00*
Saturday: 09:00-12:00 (IT/Technical Support)
Tel: 0191 250 2220 or 0191 244 9300
Mandata Products: firstname.lastname@example.org
Stirling Products: email@example.com
Please choose the following options to reach our Product Support Team
Option 1 – Product Support Requests, then
Option 1 – Mandata Support Team
Option 2 – Mandata Stirling Support Team
*Excluding English public and bank holidays
Need to arrange a remote session with our Support team?
When your support case needs a remote session, our team will email you a link to a calendar where you can book an appointment with your case contact, at a time that’s convenient for you.
Out-of-Hours IT Support
Unable to access your system and need urgent help logging in? Our out-of-hours IT support team is here to help you.
Tel: 0191 244 9292
Monday to Friday: 07:00-08:00 and 18:00-21:00
English bank holidays: 09:00-17:00*
*Excluding Christmas Day, Boxing Day and New Year’s Day
System-down assistance – for cloud-hosted systems
If you’re experiencing a business-critical, system-down outage outside of the above hours, please contact our emergency out-of-hours IT team for support on 07970 140 109.