Contact us

Got a product enquiry or would you like to see a demo?

General Enquiries

General Enquiries

Enquiries: 0191 250 2220
Customer Support: 0191 244 9300

Monday to Friday: 08:00-18:00

Head Office address:
3rd Floor, Q5
Quorum Business Park
Benton Lane
Newcastle upon Tyne
NE12 8BS

Help Desk

Help Desk

Monday to Friday: 08:00-18:00*
09:00-12:00 (IT/Technical Support)

Tel: 0191 250 2220 or 0191 244 9300


Mandata Products:

Stirling Products:

Please choose the following options to reach our Product Support Team

Option 1 – Product Support Requests, then

Option 1 – Mandata Support Team
Option 2 – Mandata Stirling Support Team

*Excluding English public and bank holidays


Need to arrange a remote session with our Support team?

When your support case needs a remote session, our team will email you a link to a calendar where you can book an appointment with your case contact, at a time that’s convenient for you.

Click here to download a guide to booking a remote session

Out-of-Hours IT Support

Out-of-Hours IT Support

Unable to access your system and need urgent help logging in? Our out-of-hours IT support team is here to help you.

Tel: 0191 244 9292

Monday to Friday: 07:00-08:00 and 18:00-21:00
Saturday: 12:00-17:00

English bank holidays: 09:00-17:00*

*Excluding Christmas Day, Boxing Day and New Year’s Day


System-down assistance – for cloud-hosted systems

If you’re experiencing a business-critical, system-down outage outside of the above hours, please contact our emergency out-of-hours IT team for support on 07970 140 109.