Mandata supporting Gap Group, 10 years on
GAP Group, a successful family-run north east business, is continuing its growth, supported by its Mandata transport management system.
Mandata’s transport management systems (TMS) help road transport operators to digitise their waste transport process.
The Government announced new legislation that will be introduced in October 2026, enforcing waste haulage operators to digitally track their waste transport. From the point of collection, right through to the final destination, your waste needs to be tracked.
Using Mandata TMS software, transport businesses that move waste can get their operations ready for these regulation changes, and start managing waste transport in the most efficient way.
Transporting sensitive, highly regulated loads requires attention to detail and compliance at the highest level. Minimise the possibility of human error and streamline each part of the job by using a TMS that delivers best-in-class features for waste transport.
“We looked at a range of transport management systems and when we had the Mandata GoPlus demo, we could just see everything we did in it. There was every piece of the puzzle, and all those pieces talked to each other.”
HH Tankering went from manual transport planning methods via pen and paper, to using Mandata’s transport management systems, and they haven’t looked back.
Eliminate the risk of lost documents with a Mandata TMS. Waste transfer notes, weighbridge tickets and other important proof documents are uploaded electronically through the driver’s Manifests app. Once uploaded, all documentation will be sent to the TMS in real time, linking to the job record. These documents are stored indefinitely and are accessible at any time by the haulier via the TMS, or to the customer via the online portal.
Repeat job schedules can be set up within a Mandata TMS to drastically cut down on administration time, wasted through keying in repeat jobs. This allows planners to schedule jobs day, weeks, or even months in advance.
Mandata’s TMS comes with numerous reports that match the template of the EA and can identify waste coming into a site and waste leaving a site – including EWC, Municipal Source, Degradable, State etc. These reports can be generated in seconds by the TMS, and sent to the EA within a few clicks.
Drivers are notified of any changes to a live job via push notifications directly to the Driver’s Manifests app. Planners will see in real-time when a driver has acknowledged the changes thanks to automatic updates in the TMS. If additional communication is required, there is two-way communication between the driver’s app and the TMS.
The Mandata TMS system helps planners identify and build radial collection routes, ensuring the shortest distances between each stop. The short-distance technology within the TMS providers planners routes with miles cut down, helping to save money, reduce empty running, and ultimately save running costs.
Driver’s can easily upload images to a job record, that can then be sent to the customer, proving the driver was there. The app timestamps any images and signatures collected on each job, with precise geo-location tags showing exactly where a document was signed, giving staff and customers complete traceability of jobs.
Mandata’s TMS delivers on a range of must-have features for waste transfer operations, including complete visibility of the waste progress throughout transportation, report and document generation, and features to support adherence to compliance.
The Manifests app is not only easier to use, but takes some of the pressure off drivers. Once they have that signature and it’s automatically fed into our TMS system, they can get on to the next job and not need to worry about gathering up bundles of paperwork for the accounts department.
By automating our manual processes, the system has helped us to save hours in admin time, and just generally be more organised. We’ve got full traceability on all of our jobs from the booking stage through to invoicing, and we can recall consignment notes and PODs quickly and easily because everything is contained within the one system.
Before Mandata, we’d be relying on the driver returning to the depot with the paperwork, before we could invoice, in some cases, this could be weeks. Now, it’s instant!
GAP Group, a successful family-run north east business, is continuing its growth, supported by its Mandata transport management system.
Learn how Universal Tankers utilise Mandata Enterprise TMS to manage all waste management services.
A transport management system (TMS) is software that helps waste carriers, waste receivers and recyclers manage jobs, vehicles, drivers, collections, deliveries, compliance requirements and customer communications from a single platform.
It enables businesses to reduce manual administration, improve operational visibility and increase efficiency across waste collection and disposal operations.
A TMS automates many of the time-consuming processes involved in waste transport, including job allocation, route planning, driver communications, invoicing and reporting. By reducing paperwork and manual data entry, transport operators can complete more jobs, improve vehicle utilisation and deliver a better customer experience.
Yes. A TMS with specialist waste transport functionality helps operators maintain accurate operational records, manage transport documentation, track waste movements and support audit requirements. Having all information stored digitally can make it easier to demonstrate compliance and prepare for regulatory changes. Mandata also supports the digital submission of waste receipt information to DEFRA for eligible waste receiving sites.
Digitalising waste transport operations reduces paperwork, improves data accuracy and provides real-time visibility across collections, deliveries and waste movements. It can also help businesses improve customer service, streamline invoicing and respond more quickly to changing regulatory requirements.
Mandata provides specialist transport management software designed to help waste transport businesses manage collections, scheduling, resource planning, driver communications, invoicing, reporting and compliance. Our solutions are used by operators across the waste and recycling sector to improve efficiency, visibility and control.
Digital Waste Tracking is a UK-wide initiative designed to modernise how waste data is recorded and reported. The system aims to improve transparency, reduce administrative burdens and create a more consistent approach to recording waste movements and waste receipt information throughout the waste management process.
Permitted and licensed waste receiving sites in England and Wales will be required to submit waste receipt information digitally from 1 October 2026. Equivalent requirements for businesses operating in Scotland and Northern Ireland are due to come into force on 1 January 2027.
Mandata has been working closely with DEFRA to help ensure customers are prepared for the transition to Digital Waste Tracking. Functionality has been developed within Mandata’s transport management solutions to support the submission of waste receipt information, while onboarding and implementation support is available to help customers prepare ahead of the deadlines.
Yes. Mandata has developed Digital Waste Tracking functionality within its TMS solutions, enabling customers who receive waste to submit the required waste receipt information directly from their transport management system, helping to simplify compliance and reduce manual administration.
A TMS with specialist waste transport functionality can help address these challenges more effectively than generic transport software, while still providing the planning, operational and financial controls expected from a full transport management system.
A TMS provides better visibility of collections and deliveries, enables faster communication with customers, supports proof of service processes and helps businesses provide accurate updates on jobs and waste movements. This can lead to greater customer satisfaction and stronger long-term customer relationships.
The best approach is to begin planning early. Businesses should review their current processes, understand how Digital Waste Tracking will affect operations and ensure their software systems are capable of supporting the new requirements. Mandata’s waste management solutions and expert implementation teams can help organisations prepare for compliance well before the regulatory deadlines.