Plan, monitor, invoice & report on all the work you do with one system.

We’d outgrown our manual systems and they were slowing the business down. The Mandata TMS is a major asset to our business; we would struggle to be where we are now without it. It is enabling staff to use their time far more productively and effectively than previously, freeing them to do other important jobs that they need to do.

Information is centralised in one place and accessible to all. Information is accurate and this has simplified auditing and compliance for us.

We plan jobs against 1,000+ drivers and that number is growing all of the time. With Mandata’s Traffic Pad we can manipulate drivers and loads dynamically and fluidly whilst managing change effectively throughout the day.

The Traffic Pad gives us greater visibility and it makes the performance of the planner more efficient.  They can see jobs and available drivers and bring them all together to plan and process multiple jobs at a time.

We continually look to add value to our customers. Access to real-time data around fuel usage, economy and vehicle wear-and-tear thanks to tracking and driver behaviour technology, enables us to reduce fuel and maintenance costs further, producing savings that we can then pass on to customers.

As well as providing peace-of-mind, it will enable us to meet our obligation to provide fleet emission reports as a FORS member. This will include evidential information about CO² emissions data and fleet performance, illustrating how we are reducing vehicle environmental impact.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

The main benefit of working with Mandata is that we don’t need to go to anybody else – all the services we need are offered by Mandata. They managed the transition to our new systems carefully and provided excellent support and back-up along the way.

With a strong focus on customer service, we’re using integrated systems to improve performance, communication and efficiency. Mandata has helped to transform our clients business as well as our own.

We use the different TMS Traffic Pads to divide work up into our different traffic areas (Northern Ireland, Southern Ireland and UK) and from that, we can see what vehicles are where and exactly where we need to plan more work in, it’s very impressive. Equally, the accounts integration and eInvoicing modules are just amazing, and the POD scanning system has been a god send.

Before we adopted the TMS, I would manually scan the PODs to send to customers each month, and the customers would be on the phone constantly chasing for them, now, every POD is sent out with the correct invoice automatically, we don’t even hear from the customers!

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

Mandata provides our business with the online integrated transport management system we require, working with us to provide the enhanced business solution our customers demand.