TMS

Bishopsgate has always been at the forefront of technological progress. We liken ourselves to a speedboat rather than a tanker!

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

We plan jobs against 1,000+ drivers and that number is growing all of the time. With Mandata’s Traffic Pad we can manipulate drivers and loads dynamically and fluidly whilst managing change effectively throughout the day.

The Traffic Pad gives us greater visibility and it makes the performance of the planner more efficient.  They can see jobs and available drivers and bring them all together to plan and process multiple jobs at a time.

We use Mandata across our business with links to all depots and information about traffic planning, vehicle tracking, drivers and workshop operations.

It’s a very efficient transport management tool that provides us with immediate access to all the important information we need in one place. We are very happy with it.

We continually look to add value to our customers. Access to real-time data around fuel usage, economy and vehicle wear-and-tear thanks to tracking and driver behaviour technology, enables us to reduce fuel and maintenance costs further, producing savings that we can then pass on to customers.

As well as providing peace-of-mind, it will enable us to meet our obligation to provide fleet emission reports as a FORS member. This will include evidential information about CO² emissions data and fleet performance, illustrating how we are reducing vehicle environmental impact.

Mandata TMS gives an accurate real-time picture of all planned routes including empty legs between loads, enabling us to identify and address any vehicles carrying empty trailers over excessive miles.

This facility is leading to definite benefits in improved load allocation, operational efficiency as well as helping meet an increasing growth in demand for our services.

It’s often difficult to admit that a new system is the right system. Since adopting the Mandata Cloud TMS, we’ve had no regrets at all, it’s the best thing since sliced bread!

The level of detail we’re getting from the TMS is brilliant. The job planning and load building functionality within the Traffic Pad works really well, and the way that we can scan PODs and attach them to invoices helps us to save admin time.

With streamlined administration, we can now see the wood for the trees and we’ve got full traceability and accountability across the Group.

By automating manual processes we’ve made big improvements to the way we work and have been able to achieve efficiencies in all areas of the business.

Mandata has automated time consuming manual tasks. Being able to print waste transfer notes from the Mandata TMS has saved time and improved accuracy.

The system automatically attaches job documentation to invoices and emails them out to customers. Once a fortnightly activity, invoicing is now a daily routine at Waters Waste and we’ve found customers pay quicker as a result; debtor days have almost halved from 60 – 90 days to 40 days.