TMS

We continually look to add value to our customers. Access to real-time data around fuel usage, economy and vehicle wear-and-tear thanks to tracking and driver behaviour technology, enables us to reduce fuel and maintenance costs further, producing savings that we can then pass on to customers.

As well as providing peace-of-mind, it will enable us to meet our obligation to provide fleet emission reports as a FORS member. This will include evidential information about CO² emissions data and fleet performance, illustrating how we are reducing vehicle environmental impact.

Mandata has automated time consuming manual tasks. Being able to print waste transfer notes from the Mandata TMS has saved time and improved accuracy.

The system automatically attaches job documentation to invoices and emails them out to customers. Once a fortnightly activity, invoicing is now a daily routine at Waters Waste and we’ve found customers pay quicker as a result; debtor days have almost halved from 60 – 90 days to 40 days.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.

The Mandata transport management system has supported the growth of our business over the past twelve years.

Through our strong partnership with Mandata we are continually innovating to improve internal efficiency and implement effective solutions which meet the changing needs of our business and our customers.

Mandata TMS gives an accurate real-time picture of all planned routes including empty legs between loads, enabling us to identify and address any vehicles carrying empty trailers over excessive miles.

This facility is leading to definite benefits in improved load allocation, operational efficiency as well as helping meet an increasing growth in demand for our services.

Being able to report on volumes of used oil we collect and the recycled oil we deliver has taken the guess-work out of what we do. We also give customers access to live data. We can provide a high level of detail which differentiates us as a business; fuelling the growth in new business for us.

With the Mandata system in place, we’re managing our workload better, planning routes around scheduled jobs, and incorporating any ad-hoc work we receive easily, all the while monitoring the weights of products being collected and delivered.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

The Mandata TMS has changed our business by enabling us to grow.

Having a good TMS with real-time information at your fingertips is vital. It allows us to offer a good service and react quickly to customers’ needs.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.