Plan, monitor, manage, invoice and report on all the work you do with a TMS

Mandata has integrated within our core functions and processes, providing both operational and management enhancements.  The system flexibility has ensured the successful implementation to our UK and International tanker divisions, linking the TMS, tracking and mobile applications for improved data capture and reducing operator workload.

The Mandata system has generally speeded up all of our admin processes across the business. We can put jobs onto the system faster, allocate loads to our drivers and sub-contractors more quickly, it’s even speeded up the time it takes for POD information to come back to us.

One of the other things we really like about the TMS is how easy it is to separate out sub-contractor work from our own vehicle work using the different Traffic Pads. By keeping the different types of work separate, we can see quickly and clearly what vehicle is doing what, and when.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.

The Mandata TMS has changed our business by enabling us to grow.

Having a good TMS with real-time information at your fingertips is vital. It allows us to offer a good service and react quickly to customers’ needs.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

All of our customers can log in to and print PODs, so we just send all of our invoices out by email via the Mandata TMS.  Our Customers can then can see the job number, view and print the matching POD documents as they need and the job’s done. The system provides customers with complete visibility and helps keep them informed, it’s great.

We use the different TMS Traffic Pads to divide work up into our different traffic areas (Northern Ireland, Southern Ireland and UK) and from that, we can see what vehicles are where and exactly where we need to plan more work in, it’s very impressive. Equally, the accounts integration and eInvoicing modules are just amazing, and the POD scanning system has been a god send.

Before we adopted the TMS, I would manually scan the PODs to send to customers each month, and the customers would be on the phone constantly chasing for them, now, every POD is sent out with the correct invoice automatically, we don’t even hear from the customers!

Bishopsgate has always been at the forefront of technological progress. We liken ourselves to a speedboat rather than a tanker!

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.