TMS

With streamlined administration, we can now see the wood for the trees and we’ve got full traceability and accountability across the Group.

By automating manual processes we’ve made big improvements to the way we work and have been able to achieve efficiencies in all areas of the business.

Mandata TMS gives an accurate real-time picture of all planned routes including empty legs between loads, enabling us to identify and address any vehicles carrying empty trailers over excessive miles.

This facility is leading to definite benefits in improved load allocation, operational efficiency as well as helping meet an increasing growth in demand for our services.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

The main benefit of working with Mandata is that we don’t need to go to anybody else – all the services we need are offered by Mandata. They managed the transition to our new systems carefully and provided excellent support and back-up along the way.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

Mandata provides our business with the online integrated transport management system we require, working with us to provide the enhanced business solution our customers demand.

It’s often difficult to admit that a new system is the right system. Since adopting the Mandata Cloud TMS, we’ve had no regrets at all, it’s the best thing since sliced bread!

The level of detail we’re getting from the TMS is brilliant. The job planning and load building functionality within the Traffic Pad works really well, and the way that we can scan PODs and attach them to invoices helps us to save admin time.

We use the different TMS Traffic Pads to divide work up into our different traffic areas (Northern Ireland, Southern Ireland and UK) and from that, we can see what vehicles are where and exactly where we need to plan more work in, it’s very impressive. Equally, the accounts integration and eInvoicing modules are just amazing, and the POD scanning system has been a god send.

Before we adopted the TMS, I would manually scan the PODs to send to customers each month, and the customers would be on the phone constantly chasing for them, now, every POD is sent out with the correct invoice automatically, we don’t even hear from the customers!

Mandata has automated time consuming manual tasks. Being able to print waste transfer notes from the Mandata TMS has saved time and improved accuracy.

The system automatically attaches job documentation to invoices and emails them out to customers. Once a fortnightly activity, invoicing is now a daily routine at Waters Waste and we’ve found customers pay quicker as a result; debtor days have almost halved from 60 – 90 days to 40 days.