TMS

Mandata TMS gives an accurate real-time picture of all planned routes including empty legs between loads, enabling us to identify and address any vehicles carrying empty trailers over excessive miles.

This facility is leading to definite benefits in improved load allocation, operational efficiency as well as helping meet an increasing growth in demand for our services.

The Mandata system has generally speeded up all of our admin processes across the business. We can put jobs onto the system faster, allocate loads to our drivers and sub-contractors more quickly, it’s even speeded up the time it takes for POD information to come back to us.

One of the other things we really like about the TMS is how easy it is to separate out sub-contractor work from our own vehicle work using the different Traffic Pads. By keeping the different types of work separate, we can see quickly and clearly what vehicle is doing what, and when.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

The main benefit of working with Mandata is that we don’t need to go to anybody else – all the services we need are offered by Mandata. They managed the transition to our new systems carefully and provided excellent support and back-up along the way.

We use the different TMS Traffic Pads to divide work up into our different traffic areas (Northern Ireland, Southern Ireland and UK) and from that, we can see what vehicles are where and exactly where we need to plan more work in, it’s very impressive. Equally, the accounts integration and eInvoicing modules are just amazing, and the POD scanning system has been a god send.

Before we adopted the TMS, I would manually scan the PODs to send to customers each month, and the customers would be on the phone constantly chasing for them, now, every POD is sent out with the correct invoice automatically, we don’t even hear from the customers!

Being able to report on volumes of used oil we collect and the recycled oil we deliver has taken the guess-work out of what we do. We also give customers access to live data. We can provide a high level of detail which differentiates us as a business; fuelling the growth in new business for us.

With the Mandata system in place, we’re managing our workload better, planning routes around scheduled jobs, and incorporating any ad-hoc work we receive easily, all the while monitoring the weights of products being collected and delivered.

The Mandata transport management system has supported the growth of our business over the past twelve years.

Through our strong partnership with Mandata we are continually innovating to improve internal efficiency and implement effective solutions which meet the changing needs of our business and our customers.

The Mandata TMS has changed our business by enabling us to grow.

Having a good TMS with real-time information at your fingertips is vital. It allows us to offer a good service and react quickly to customers’ needs.

With streamlined administration, we can now see the wood for the trees and we’ve got full traceability and accountability across the Group.

By automating manual processes we’ve made big improvements to the way we work and have been able to achieve efficiencies in all areas of the business.