TMS

We use the different TMS Traffic Pads to divide work up into our different traffic areas (Northern Ireland, Southern Ireland and UK) and from that, we can see what vehicles are where and exactly where we need to plan more work in, it’s very impressive. Equally, the accounts integration and eInvoicing modules are just amazing, and the POD scanning system has been a god send.

Before we adopted the TMS, I would manually scan the PODs to send to customers each month, and the customers would be on the phone constantly chasing for them, now, every POD is sent out with the correct invoice automatically, we don’t even hear from the customers!

All of our customers can log in to and print PODs, so we just send all of our invoices out by email via the Mandata TMS.  Our Customers can then can see the job number, view and print the matching POD documents as they need and the job’s done. The system provides customers with complete visibility and helps keep them informed, it’s great.

We felt we were outpacing our old TMS. We realised we needed a new system that would work with us to help us move the business on in the direction we wanted it to go.

One of the things we liked straight away about the Mandata system was the overall visibility. You can find out everything you need to know about a consignment from within the TMS, without having to go combing through loads of notes.

Our long-standing relationship with Mandata has been built upon a partnership approach which has seen a continued increase in the range of services we utilise.

The integrated TMS, Scanning, Accounts, Tracking & Telematics and Workshop packages ensures we can access all business critical information at the touch of button.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

The Mandata system has generally speeded up all of our admin processes across the business. We can put jobs onto the system faster, allocate loads to our drivers and sub-contractors more quickly, it’s even speeded up the time it takes for POD information to come back to us.

One of the other things we really like about the TMS is how easy it is to separate out sub-contractor work from our own vehicle work using the different Traffic Pads. By keeping the different types of work separate, we can see quickly and clearly what vehicle is doing what, and when.

Mandata TMS gives an accurate real-time picture of all planned routes including empty legs between loads, enabling us to identify and address any vehicles carrying empty trailers over excessive miles.

This facility is leading to definite benefits in improved load allocation, operational efficiency as well as helping meet an increasing growth in demand for our services.

Bishopsgate has always been at the forefront of technological progress. We liken ourselves to a speedboat rather than a tanker!

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.

The Mandata TMS has changed our business by enabling us to grow.

Having a good TMS with real-time information at your fingertips is vital. It allows us to offer a good service and react quickly to customers’ needs.