Freight 24 targets future growth with Mandata GoPlus

Customer Profile


Multiple Pallet Networks


To adopt a standard TMS across all companies
within the group to achieve consistent processes.

About the Company:

Based in Thetford

Company Size:

120 Vehicles across group

Business Concerns:

Needed a transport management system
(TMS) to improve productivity, enhance
customer service, and create common
processes across the group

Mandata Solution:

Mandata GoPlus and integrated apps

A fast-growing logistics group is rolling out Mandata GoPlus to improve productivity and further enhance customer service.

Freight 24 Logistics Group has more than 120 vehicles across four businesses: WJ Capper in Telford is one of the founding members of Palletforce; R&P Distribution in Thetford is also a Palletforce member; JMDS in Derbyshire is a general haulier; and the most recent addition is Keyes Transport in Chelmsford, which is part of the Pallet Track network.

Freight 24 wanted a transport management system (TMS) to improve productivity, enhance customer service, and create common processes across the group. James Dolan, a key shareholder and adviser to the management team, recommended Mandata GoPlus after receiving a demonstration of the platform.

“I had used older versions of Mandata’s TMS in the past and was impressed with Mandata GoPlus when I had a demo,” he said. “We are still at the early stages, but the benefits are obvious to the team. The unbilled report is already the finance department’s best friend. Our goal is to increase productivity and enable faster invoicing, which in turn will generate more cash.”

Freight 24 initially deployed Mandata GoPlus in its Capper and R&P businesses, where it replaced manual systems, then rolled it out to JDMS, where it replaced a bespoke TMS. Keyes will follow, now that Mandata GoPlus Palletforce integration is available.

Along with Mandata GoPlus, Freight 24 is rolling out Mandata’s Manifests app to its drivers, enabling quick and easy proof of delivery as well as digitising the daily vehicle inspection reports with a Vehicle Checks app. And with most of the Group’s operations focused on pallet networks, Mandata GoPlus offers Freight 24 the flexibility to manage work across multiple networks with one TMS, boosting efficiency further.


“I have used several TMS over the past 10 years and Mandata are head and shoulders above anything else out there, in my opinion.”

Mandata’s Pallet Network and Warehouse Management System integration enables GoPlus to automatically send and receive information including job details, pallet network barcodes, progress updates, and other documentation. The platform integrates with major pallet networks’ software systems. It enables operators to run transport in tandem with the warehouse, thanks to features like generating your own barcodes, scanning goods on and off vehicles, and integrating with Mandata’s Stirling Warehouse platform.

“It will make life much easier for us,” added James. “At the moment we export information from Palletforce, put it into a spreadsheet and manipulate the data in order to import it to Mandata GoPlus. It’s a protracted process that involves three different people, whereas once this integration is complete it will be a two-minute job for one person. Critically it will enable same-day invoicing, whereas at present we have up to a 10-day lag on invoicing Palletforce.”

The Group has plans for further acquisitions and wants a standardised system across all its businesses. “Mandata GoPlus will be standard across all of our businesses, so any new companies we acquire over the coming months and years will also move over to this platform,” added James. “Mandata will be very much a part of our future.

“Transport is a highly competitive business so you need an edge, and Mandata GoPlus gives us that edge. I have used several TMS over the past 10 years and Mandata are head and shoulders above anything else out there, in my opinion.”

Whether you plan for 20 or 200 vehicles, Mandata has the transport management software to help make your job easier

mandata go logo

Desktop, cloud TMS for start-up to medium-sized operators with simpler business processes.

Core TMS features include:

Create standard jobs, bulk jobs and repeat job schedules
Customisable rate tables
Configurable job and stage planner
Multi-day load planning
Route sequencing
Map-based route confirmation
Visual load fill/utilisation
ETA notifications when integrated with Manifests and Navigation apps
Subcontractor management tools
Document scanning and storage
Documents emailed to customers automatically as jobs progress
Self-service customer portal
Simple file-based imports and exports
Accounts integrations
Find out more
Most Popular mandata-go-plus

Desktop, cloud TMS for medium to large sized operators with more complex business processes.

All the features of Go, PLUS the following:

Short-distance-running guide
Two-way pallet network integration
Custom data fields to capture all the details you need
Create your own dashboard layouts from our range of KPI charts and graphs
More powerful file-based imports/exports with enhanced data validation and third-party code translation
Developer API for seamless data transfer with third-party products
Seamless integration with major accounting software providers
Find out more
Mandata Enterprise TMS logo

If your needs are more complex, we also offer an enterprise-class bespoke transport management system.

All the features you’d expect including:

Dynamic map-based planning
Configurable, role-specific traffic planning screens
Pre-planning ETAs with live ETA updates and notifications when integrated with Manifests and Navigation apps
Empty mileage calculations updated as you add and amend loads
Configurable collection, delivery and load documentation
Create your own documentation and reports with our embedded custom report builder
Optional scale-out reporting server for data integration with existing business systems
Managed integrations to over 500 third-party systems
Find out more

Grow your business with a TMS