Rhino Express charges forward with Mandata Go

Rhino Express charge forward with growth

Customer Profile


Mixed; Warehousing, white glove delivery,
container logistics, abnormal loads, and
courier services


Needed a system to support fast growth.

About the Company:

Based in Glasgow

Company Size:

13 Vehicles

Business Concerns:

The company wanted a transport management
system (TMS) to help it provide a high
level of customer service, gain ISO9001
and ensure operational efficiency

Mandata Solution:

Mandata Go and integrated apps

A fast-growing logistics company that was founded during the pandemic says its user-friendly transport management system from Mandata has played a key role in its growth.

Launched in 2020, Rhino Express is a full-service logistics company. Its comprehensive offering includes warehousing, white glove goods delivery, container logistics, abnormal loads and courier services including time-critical delivery. Based in Glasgow, the company works across Scotland and the wider UK. It holds the ISO 9001 mark for quality management. It currently has 13 vehicles in its fleet, a mixture of trucks and vans, and also uses a sub-contractor.

The company wanted a transport management system (TMS) to help it provide a high level of customer service, gain ISO 9001 accreditation and ensure efficiency of operations. It also wanted a system that was scalable. Rhino Express chose Mandata’s Go platform because it is specifically designed for start-up to small and medium-sized hauliers looking to simplify everything from customer ordering and job planning to real-time job execution, proof of delivery and invoicing.

John Alexander, Office Manager for Rhino Express, said: “As a fast-growing new business we needed a system that brought a lot of functionality under one roof, while also integrating with our accounts software.

“Mandata Go gives us great visibility across our organisation. The office can book in jobs which get fed through to the drivers, who in turn can see all the details via the mobile app.


“Drivers love it, and so does the office team”

“Drivers can also update a job status and upload photos for proof of delivery. It is really an end-to-end solution for us, from a job coming in right through to invoicing on completion.”

“Drivers can also update a job status and upload photos for proof of delivery. It is really an end-to-end solution for us, from a job coming in right through to invoicing on completion. The support from Mandata has also been excellent, in particular the online help pages, which answered a lot of our questions.”

Rhino uses Mandata Go to book in and price jobs, with flexibility to do this manually or automatically. Mandata Go can also allocate jobs to a sub-contractor, record the price they charge and reconcile their costs against invoices. The system integrates with Rhino Express’ accounts software and enables them to quickly send customers both invoices and proof of delivery.

Mandata’s complete package for Rhino also includes vehicle checking, tracking and the Manifests and Navigation apps for drivers, providing satnav with optimised truck routing, ETA notifications and electronic proof of delivery.

“Starting a business in a pandemic was never going to be easy,” added John. “It was therefore paramount that the transport management system was user-friendly and hassle-free. Mandata Go ticks those boxes – drivers love it and so does the office team. Here at HQ we have an excellent real-time view of all jobs, their status and the locations of our vehicles. It has definitely helped our business growth; in fact, we would not have grown so quickly without it. It helps us to save time and be as efficient as possible.”



Whether you plan for 20 or 200 vehicles, Mandata has the transport management software to help make your job easier

mandata go logo

Desktop, cloud TMS for start-up to medium-sized operators with simpler business processes.

Core TMS features include:

Create standard jobs, bulk jobs and repeat job schedules
Customisable rate tables
Configurable job and stage planner
Multi-day load planning
Route sequencing
Map-based route confirmation
Visual load fill/utilisation
ETA notifications when integrated with Manifests and Navigation apps
Subcontractor management tools
Document scanning and storage
Documents emailed to customers automatically as jobs progress
Self-service customer portal
Simple file-based imports and exports
Accounts integrations
Find out more
Most Popular mandata-go-plus

Desktop, cloud TMS for medium to large sized operators with more complex business processes.

All the features of Go, PLUS the following:

Short-distance-running guide
Two-way pallet network integration
Custom data fields to capture all the details you need
Create your own dashboard layouts from our range of KPI charts and graphs
More powerful file-based imports/exports with enhanced data validation and third-party code translation
Developer API for seamless data transfer with third-party products
Seamless integration with major accounting software providers
Find out more
Mandata Enterprise TMS logo

If your needs are more complex, we also offer an enterprise-class bespoke transport management system.

All the features you’d expect including:

Dynamic map-based planning
Configurable, role-specific traffic planning screens
Pre-planning ETAs with live ETA updates and notifications when integrated with Manifests and Navigation apps
Empty mileage calculations updated as you add and amend loads
Configurable collection, delivery and load documentation
Create your own documentation and reports with our embedded custom report builder
Optional scale-out reporting server for data integration with existing business systems
Managed integrations to over 500 third-party systems
Find out more

Grow your business with a TMS