Technical and end-user support is provided by a highly knowledgeable and experienced team.
More than just software
Our aim is to deliver the very best service we can to allow you to deliver the best service you can. One team to help you get the most value from your investment today and in years to come.
- Software developed and supported by our in-house team.
- Dedicated Account Manager and point of contact to support you.
- Regular communications and updates.
Ongoing support and training
Our transport management systems and integrated range of software and apps are developed in-house. By choosing Mandata, you have one point of contact for any queries and we will be able to resolve your issue rather than pass it on.
When you need software support, you will first speak to our front-line support staff who will log your call. They will be able to help you with any software use issues and will log and escalate any technical issues to the relevant in-house team.
We also provide an on-line call logging system and you can check progress on your call at any time.