Easier planning and greater visibility – two big benefits of Go and electronic POD software

Millett Kirkam use Mandata Go TMS to manage their haulage operation

Customer Profile

Sector:

Heavy haulage and plant hire

Mission/Goal:

To streamline transport processes
including job planning and proof
of delivery

About the Company:

Heavy haulage operation

Company Size:

10 Vehicles

Business Concerns:

Needed to simplify back-office
procedures from ‘order-to-invoice’
whilst reducing costs

Mandata Solution:

Mandata Go TMS with Manifests
(ePOD) app

Drivers at heavy haulage firm Millett-Kirkham, are seeing the benefits of its investment in cloud transport management technology and electronic POD software.

The Tipton-based specialist operates a small fleet of HGV’s delivering access machinery, diggers and other plant hire equipment to customers throughout the UK.

The haulage company integrated the transport management software from Mandata called Go TMS earlier in 2018, enabling business owners to drive improvements in its transport operation and achieve further efficiencies.

Job visibility and  a simpler way of working

The five-strong driver team is seeing significant improvements in job visibility and its simple to capture proof of delivery without paperwork, thanks to the technology’s deployment.

The directors of Millet-Kirkham are also benefiting from easier planning and faster job pricing.  Detailed rate schedules make it easier to create new and standard jobs.

The easy-to-use, ‘out-of-the-box’ cloud delivery planning technology enables operators to simplify all their back-office procedures from ‘order-to-invoice’  via cost-effective paperless technology.

Up to 10 deliveries per day planned each day

Co-owner and director Amy Millett-Kirkham Shaw says she processes around 10 delivery jobs a day through the system. Drivers access the technology via smartphones and see their daily work schedules at-a -glance.  They are also kept informed of any late changes to planned drops, and can take photo’s of paperwork such as delivery notes. These are filed automatically behind the job in their Go transport management system.

 

“The Mandata Go TMS enables our planners, in particular, to see what’s happening across the business on a daily basis.  This helps us to be far more responsive, driving up quality standards in the process.”

Owner, Millet-Kirkham Ltd

She and her team in the traffic office also receive instant PODs thanks to a live feed along with automated changes in job status as drivers complete their jobs throughout the day.

Quick and easy to set-up, Go TMS is particularly advantageous for operators looking to migrate from paper-based processes to a more sophisticated computerised transport management system.

Drag and Drop traffic pad makes planning quick and easy

The technology incorporates an intuitive dashboard-style drag-and-drop traffic pad. This has improved job planning and scheduling, and enabling Millett-Kirkham to plan workloads and make changes easily.

Amy added: “The Go TMS is an effective tool for our business. We are constantly looking for smarter, more effective ways to reduce costs.  Delivering the highest levels of customer service is a key priority for us. By streamlining and automating daily processes with Go we’ll be able to make ongoing improvements as we grow.

“It’s definitely providing us with increased flexibility. Go enables our planners, in particular, to see what’s happening across the business on a daily basis.  This helps us to be far more responsive, driving up quality standards in the process. It’s helping our business to adapt and grow in a very fluid and competitive industry sector.”

If you’d like further information about Mandata and how your business can benefit from electronic POD software click here to request a demo with our team.

Simplify, save, and prosper
– with a Mandata TMS