Mandata TMS blends well for Scottish whisky transporter B Mundell

Customer Profile


General haulage


To manage all aspects of transport
management with one system.

About the Company:

Based in Scotland

Company Size:


Business Concerns:

To improve planning and monitoring of
loads and improve customer service

Mandata Solution:

Mandata Enterprise

B Mundell the bulk spirits and general haulage operator, installed a Mandata TMS system in August 2019 and one year on, the company reports easy integration, improved data control and greater transparency for its diverse range of customers.

Providing a specialist whisky transport and nationwide haulage service since 1971, the family-owned business operates a mixed fleet from Glasgow with additional depots in Tarbert and the Isle of Islay. With 25 vehicles including tankers, tippers, curtainsiders and temperature-controlled trailers they deliver from the central Scottish belt to destinations throughout Scotland and the UK.

“With so many vehicles on the road at any one time,” explains Operations Manager Matthew Mundell “we needed a system which could provide vehicle tracking, proof of delivery, pallet monitoring and ETAs while cutting out all the attendant paperwork.  With Mandata’s TMS we can access all of our information in one place, which saves time and keeps us, and our customers fully informed at every stage of the supply chain.”

Remote Tacho Downloads boon to operations team

To provide closer control of tacho data, while eliminating the need for manual involvement, Tacho NOW, which is part of the Mandata software suite, allows automatic remote driver and vehicle tacho data downloads and conveniently gives the Mundell operations team all the information they need, while putting a tick in every compliance box.

“In former times”, says Matthew, “the Mundell management team needed to take vehicles off the road to download tacho data and manually download from driver cards, which was costly, both in terms of vehicle down-time and labour-intensive paperwork.”

However, using Mandata’s Tacho Now data-download, all tacho data is automatically collated in Mundell’s TMS system and uploaded automatically to their 3rd party tacho analysis provider. This enables Mundell to monitor and store all the fleet and driver data required to satisfy any random DVSA inspection.

Integrated System

Moreover, using other TMS modules, including Vehicle Tracking and electronic proof of delivery –from Mandata’s Manifest App – each job can be reviewed instantly to provide real-time customer updates, including ETA’s and delivery confirmation.

“The TMS has proved to be a great investment.” Enthuses Matthew. “We now have high speed data-importing which, apart from anything else, gives us hands-on control of accurate information for faster decision making. For example, anyone in the traffic office can put a customer on hold on the phone, while instantly accessing the information online to see what’s in the logistics tunnel so they can give an immediate progress update.”

Furthermore, according to Matthew, remote downloading gives Mundell all the vehicle and driver performance data needed to provide accurate information regarding mpg, rest periods and vehicle availability for the next job. Plus, the company maintains tight compliance control according to DVSA regulations.


“The TMS has proved to be a great investment.” Enthuses Matthew. “We now have high speed data-importing which, apart from anything else, gives us hands-on control of accurate information for faster decision making. ”

Matthew Mundell, Director

B Mundell Ltd also operates a dedicated parcel and courier operation – Duffies Deliveries – which connects the mainland to several Islands, including Islay, Arran, Bute, Mull and Rothesay, with a next-day parcel and general goods delivery service. There is also a wholly-owned PSV operation – Islay Coaches – which provides private and public passenger services throughout the Island. The company are long-standing members of the RHA and CPT (Confederation of Passenger Transport).

For improved fleet management and control, Mandata’s TMS can also come with Vehicle Checks App for driver daily walk-around inspections and Team Admin – a desktop and mobile app for updating all employee information such as shift hours, holiday requests, sickness reports and uploading expense claims.

Whether you’ve got 3, 30 or 300 vehicles,
we’ve got a solution for you.

mandata go logo

Desktop, cloud TMS for start-up to medium-sized operators with simpler business processes.

Core TMS features include:

Create standard jobs, bulk jobs and repeat job schedules
Customisable rate tables
Configurable job and stage planner
Multi-day load planning
Route sequencing
Map-based route confirmation
Visual load fill/utilisation
ETA notifications when integrated with Manifests and Navigation apps
Subcontractor management tools
Document scanning and storage
Documents emailed to customers automatically as jobs progress
Self-service customer portal
Simple file-based imports and exports
Accounts integrations
Find out more
Most Popular mandata-go-plus

Desktop, cloud TMS for medium to large sized operators with more complex business processes.

All the features of Go, PLUS the following:

Short-distance-running guide
Two-way pallet network integration
Custom data fields to capture all the details you need
Create your own dashboard layouts from our range of KPI charts and graphs
More powerful file-based imports/exports with enhanced data validation and third-party code translation
Developer API for seamless data transfer with third-party products
Seamless integration with major accounting software providers
Find out more
Mandata Enterprise TMS logo

If your needs are more complex, we also offer an enterprise-class bespoke transport management system.

All the features you’d expect including:

Dynamic map-based planning
Configurable, role-specific traffic planning screens
Pre-planning ETAs with live ETA updates and notifications when integrated with Manifests and Navigation apps
Empty mileage calculations updated as you add and amend loads
Configurable collection, delivery and load documentation
Create your own documentation and reports with our embedded custom report builder
Optional scale-out reporting server for data integration with existing business systems
Managed integrations to over 500 third-party systems
Find out more

Grow your bulk haulage operation with a Mandata TMS