Bishopsgate has always been at the forefront of technological progress. We liken ourselves to a speedboat rather than a tanker!

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

We’d outgrown our manual systems and they were slowing the business down. The Mandata TMS is a major asset to our business; we would struggle to be where we are now without it. It is enabling staff to use their time far more productively and effectively than previously, freeing them to do other important jobs that they need to do.

Information is centralised in one place and accessible to all. Information is accurate and this has simplified auditing and compliance for us.

The Mandata transport management system has supported the growth of our business over the past twelve years.

Through our strong partnership with Mandata we are continually innovating to improve internal efficiency and implement effective solutions which meet the changing needs of our business and our customers.

Mandata provides our business with the online integrated transport management system we require, working with us to provide the enhanced business solution our customers demand.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.

We use Mandata across our business with links to all depots and information about traffic planning, vehicle tracking, drivers and workshop operations.

It’s a very efficient transport management tool that provides us with immediate access to all the important information we need in one place. We are very happy with it.

It’s often difficult to admit that a new system is the right system. Since adopting the Mandata Cloud TMS, we’ve had no regrets at all, it’s the best thing since sliced bread!

The level of detail we’re getting from the TMS is brilliant. The job planning and load building functionality within the Traffic Pad works really well, and the way that we can scan PODs and attach them to invoices helps us to save admin time.