Gain real-time visibility of your haulage operation. Ensure work is going to plan.

Mandata has integrated within our core functions and processes, providing both operational and management enhancements.

The system flexibility has ensured the successful implementation to our UK and International tanker divisions, linking the TMS, tracking and mobile applications for improved data capture and reducing operator workload.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

We felt we were outpacing our old TMS. We realised we needed a new system that would work with us to help us move the business on in the direction we wanted it to go.

One of the things we liked straight away about the Mandata system was the overall visibility. You can find out everything you need to know about a consignment from within the TMS, without having to go combing through loads of notes.

We plan jobs against 1,000+ drivers and that number is growing all of the time. With Mandata’s Traffic Pad we can manipulate drivers and loads dynamically and fluidly whilst managing change effectively throughout the day.

The Traffic Pad gives us greater visibility and it makes the performance of the planner more efficient.  They can see jobs and available drivers and bring them all together to plan and process multiple jobs at a time.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

With streamlined administration, we can now see the wood for the trees and we’ve got full traceability and accountability across the Group.

By automating manual processes we’ve made big improvements to the way we work and have been able to achieve efficiencies in all areas of the business.