The information provided in real-time enables us to source any empty trailers and locate units for inspection. In this way, we have been able to review our resources, and identify that we could reduce the whole fleet to run a leaner, smarter operation.

In turn, this has seen a reduction of 10% in trailer numbers. Any savings that this provides is being ploughed back into the business to ensure customers continue to receive the highest level of service.

We felt we were outpacing our old TMS. We realised we needed a new system that would work with us to help us move the business on in the direction we wanted it to go.

One of the things we liked straight away about the Mandata system was the overall visibility. You can find out everything you need to know about a consignment from within the TMS, without having to go combing through loads of notes.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.

We moved away from on-board tracking to give us greater visibility and control over our operations.  By combining our Mandata TMS with Mandata’s tracking everything is under one roof making the business easier to manage.

As a business we continually strive to improve upon where we are today and the integrated system enables us to work smarter, not harder.

We plan jobs against 1,000+ drivers and that number is growing all of the time. With Mandata’s Traffic Pad we can manipulate drivers and loads dynamically and fluidly whilst managing change effectively throughout the day.

The Traffic Pad gives us greater visibility and it makes the performance of the planner more efficient.  They can see jobs and available drivers and bring them all together to plan and process multiple jobs at a time.

Our long-standing relationship with Mandata has been built upon a partnership approach which has seen a continued increase in the range of services we utilise.

The integrated TMS, Scanning, Accounts, Tracking & Telematics and Workshop packages ensures we can access all business critical information at the touch of button.

TMS Go! enables our planners in particular to see what’s happening across the business on a daily basis.

This helps us to be far more responsive, driving up quality standards in the process. It’s helping our business to adapt and grow in a very fluid and competitive industry sector.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.