Operate & Monitor

We use Mandata across our business with links to all depots and information about traffic planning, vehicle tracking, drivers and workshop operations.

It’s a very efficient transport management tool that provides us with immediate access to all the important information we need in one place. We are very happy with it.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

There’s no doubt that Mandata’s system is proving extremely beneficial.

We can track deliveries in real time, checking on the status of a job at the press of a button. I can also see a job’s history – it’s easy to find out where drivers have been. This improves our planning capabilities and saves considerable time.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

We moved away from on-board tracking to give us greater visibility and control over our operations.  By combining our Mandata TMS with Mandata’s tracking everything is under one roof making the business easier to manage.

As a business we continually strive to improve upon where we are today and the integrated system enables us to work smarter, not harder.

We are confident the system will improve workload optimisation long term for our own fleet and pallet network, along with greatly enhanced driver communication and customer visibility.

Adopting the technology reflects automation of our current manual systems and better service levels. It also provides an extremely cost effective, flexible modular solution, which can be quickly scaled-up to provide even more added value as we expand fleet operations in the next 12 months.

Before we adopted the Mandata Cloud TMS, the business was entirely run on Microsoft Excel Spreadsheets..  As we grew as a business the volume of administration became far too great, and we found ourselves duplicating information and spending far too much time doing it.

Mandata has mirrored our original working process within the TMS software, to create a system that works with us, and for us. This has given us back a huge chunk of time, which we can now spend developing other aspects of the business.

TMS Go! enables our planners in particular to see what’s happening across the business on a daily basis.

This helps us to be far more responsive, driving up quality standards in the process. It’s helping our business to adapt and grow in a very fluid and competitive industry sector.