Job Execution

With streamlined administration, we can now see the wood for the trees and we’ve got full traceability and accountability across the Group.

By automating manual processes we’ve made big improvements to the way we work and have been able to achieve efficiencies in all areas of the business.

We felt we were outpacing our old TMS. We realised we needed a new system that would work with us to help us move the business on in the direction we wanted it to go.

One of the things we liked straight away about the Mandata system was the overall visibility. You can find out everything you need to know about a consignment from within the TMS, without having to go combing through loads of notes.

Mandata has integrated within our core functions and processes, providing both operational and management enhancements.

The system flexibility has ensured the successful implementation to our UK and International tanker divisions, linking the TMS, tracking and mobile applications for improved data capture and reducing operator workload.

There’s no doubt that Mandata’s system is proving extremely beneficial.

We can track deliveries in real time, checking on the status of a job at the press of a button. I can also see a job’s history – it’s easy to find out where drivers have been. This improves our planning capabilities and saves considerable time.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

We continually look to add value to our customers. Access to real-time data around fuel usage, economy and vehicle wear-and-tear thanks to tracking and driver behaviour technology, enables us to reduce fuel and maintenance costs further, producing savings that we can then pass on to customers.

As well as providing peace-of-mind, it will enable us to meet our obligation to provide fleet emission reports as a FORS member. This will include evidential information about CO² emissions data and fleet performance, illustrating how we are reducing vehicle environmental impact.

The information provided in real-time enables us to source any empty trailers and locate units for inspection. In this way, we have been able to review our resources, and identify that we could reduce the whole fleet to run a leaner, smarter operation.

In turn, this has seen a reduction of 10% in trailer numbers. Any savings that this provides is being ploughed back into the business to ensure customers continue to receive the highest level of service.

Our long-standing relationship with Mandata has been built upon a partnership approach which has seen a continued increase in the range of services we utilise.

The integrated TMS, Scanning, Accounts, Tracking & Telematics and Workshop packages ensures we can access all business critical information at the touch of button.

Because the pallet network involves partial loads, where there is one pallet going here, one pallet going there, it would be quite easy to lose sight of what pallet is going where!

But Mandata controls everything, it even helps us to control what freight we put into the pallet network so we can monitor our quantities.  With Mandata, we can keep track of our entire operation at the press of a button.