Operate & Monitor

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.

We plan jobs against 1,000+ drivers and that number is growing all of the time. With Mandata’s Traffic Pad we can manipulate drivers and loads dynamically and fluidly whilst managing change effectively throughout the day.

The Traffic Pad gives us greater visibility and it makes the performance of the planner more efficient.  They can see jobs and available drivers and bring them all together to plan and process multiple jobs at a time.

We started out with 4 regular customers, 6 drivers and a paper-based manual system.  We now manage over 100 accounts and the Mandata TMS is actively helping us to manage our growth, without having to employ additional staff.

Because of the nature of the business, we found it difficult to find a transport management system which could work for us; but Mandata gave us the option to create bespoke functionality to suit our way of working, and we’ve never looked back.

Being able to report on volumes of used oil we collect and the recycled oil we deliver has taken the guess-work out of what we do. We also give customers access to live data. We can provide a high level of detail which differentiates us as a business; fuelling the growth in new business for us.

With the Mandata system in place, we’re managing our workload better, planning routes around scheduled jobs, and incorporating any ad-hoc work we receive easily, all the while monitoring the weights of products being collected and delivered.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.

We continually look to add value to our customers. Access to real-time data around fuel usage, economy and vehicle wear-and-tear thanks to tracking and driver behaviour technology, enables us to reduce fuel and maintenance costs further, producing savings that we can then pass on to customers.

As well as providing peace-of-mind, it will enable us to meet our obligation to provide fleet emission reports as a FORS member. This will include evidential information about CO² emissions data and fleet performance, illustrating how we are reducing vehicle environmental impact.

Mandata provides our business with the online integrated transport management system we require, working with us to provide the enhanced business solution our customers demand.

Mandata has integrated within our core functions and processes, providing both operational and management enhancements.

The system flexibility has ensured the successful implementation to our UK and International tanker divisions, linking the TMS, tracking and mobile applications for improved data capture and reducing operator workload.

Our long-standing relationship with Mandata has been built upon a partnership approach which has seen a continued increase in the range of services we utilise.

The integrated TMS, Scanning, Accounts, Tracking & Telematics and Workshop packages ensures we can access all business critical information at the touch of button.