Job Execution

Being able to report on volumes of used oil we collect and the recycled oil we deliver has taken the guess-work out of what we do. We also give customers access to live data. We can provide a high level of detail which differentiates us as a business; fuelling the growth in new business for us.

With the Mandata system in place, we’re managing our workload better, planning routes around scheduled jobs, and incorporating any ad-hoc work we receive easily, all the while monitoring the weights of products being collected and delivered.

Fundamental to our operational success are our Mandata systems which give us the functionality to plan effectively and provide visibility throughout all stages of our work delivering and installing high value equipment for blue chip companies.

Our strong working relationship with Mandata enables us to continually innovate and provide transparency, control and flexibility to meet customer’s ever changing needs and maximise business efficiency.

Our long-standing relationship with Mandata has been built upon a partnership approach which has seen a continued increase in the range of services we utilise.

The integrated TMS, Scanning, Accounts, Tracking & Telematics and Workshop packages ensures we can access all business critical information at the touch of button.

There’s no doubt that Mandata’s system is proving extremely beneficial.

We can track deliveries in real time, checking on the status of a job at the press of a button. I can also see a job’s history – it’s easy to find out where drivers have been. This improves our planning capabilities and saves considerable time.

We felt we were outpacing our old TMS. We realised we needed a new system that would work with us to help us move the business on in the direction we wanted it to go.

One of the things we liked straight away about the Mandata system was the overall visibility. You can find out everything you need to know about a consignment from within the TMS, without having to go combing through loads of notes.

We moved away from on-board tracking to give us greater visibility and control over our operations.  By combining our Mandata TMS with Mandata’s tracking everything is under one roof making the business easier to manage.

As a business we continually strive to improve upon where we are today and the integrated system enables us to work smarter, not harder.

With the Mandata TMS in place we can now comfortably manage between 400 and 500 jobs per day.

The flexibility of the system has allowed us to grow to the size that we are now.

Without a doubt, if we hadn’t had Mandata on board we couldn’t have gotten to where we are today.

The information provided in real-time enables us to source any empty trailers and locate units for inspection. In this way, we have been able to review our resources, and identify that we could reduce the whole fleet to run a leaner, smarter operation.

In turn, this has seen a reduction of 10% in trailer numbers. Any savings that this provides is being ploughed back into the business to ensure customers continue to receive the highest level of service.

We often face the challenge of slotting numerous timed deliveries within runs.  The system enables us to look at the best fit across multiple vehicles and route them in such a way that we optimise manpower, fleet utilisation and meet demanding timescales.

It’s the visualisation of runs and their impact on the business that is helping to simplify operations and reduce costs at Relay.