Shepherd Distribution Ltd has been using Mandata since the early 1990’s to manage their transport operation.
Laurence Abel and John Parker explain how they manage all their processes from orders and job entry through to invoicing with a Mandata transport management system, as well as managing the complexities of being a Palletline pallet network member and a bulk steel operator.
“The main way that Mandata helps us add value to our customer service offering is in giving real-time information via the Web Services Customer Portal. Our customers can log on to the portal and see how their job is performing instantly and see the proof of delivery and name and signature of who’s signed for the job.”
John Parker, Shepherd Distribution