Customer
Portal

Turn clicks into deliveries. Let your customers book collections and deliveries online—24/7, no phone calls, no hassle. Stop chasing admin. Start growing your business.

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Benefits

  • Real-time updates, happy customers
  • Orders flow into TMS, ready to plan
  • Instant workflow
  • Easy access to documentation
  • Keep customers informed and impressed

Cut your workload and give customers a faster, easier way to book jobs online.

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Customer Portal for Online Bookings

Keep customers better informed. Reduce inbound enquiries.

Your customers can add orders, track delivery progress, and view documentation with a portal connected to your TMS.

  • Jobs appear in your TMS ready to plan.
  • Avoids customers having to call your office for ETAs.

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Customer updates interconnected TMS software

Quick and simple online bookings

Receive orders electronically from your customer’s system or Customer portal.

 

Mandata makes it easy to receive orders from the Customer Portal or from your customer’s systems. Your TMS is automaticlaly updated with jobs ready to plan, saving you and your customer’s time.

POD TMS vector image

Keep your customers informed

Customers can access the Customer Portal to create and amend orders, receive notifications of delivery and non-conformance, as well as download job documentation.

 

Live visibility of work-in-progress and automatic status updates online and on mobile, including ETAs, keep them informed.

Customer image job details shared across TMS systems

24/7 access to essential documents

Provide customers with timely, detailed and accurate electronic documents

 

With detailed information updated at key points in the journey, your customers can have peace of mind knowing your information is accurate from delivery through to invoice.

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What our customers say

The level of visibility provided by our Mandata systems enables us to react quickly to the daily requirements of an often-challenging sector and provides our customers with added confidence that their goods are in safe hands.

IT Manager, Shepherd Distribution Services

Like to improve your customer ordering process?

Get a demo today.

Simplify, save, and prosper
– with a Mandata TMS

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