Good customer service typically means providing timely, attentive, personal service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business. […]
Are you a haulage operator, struggling to keep up with customer queries? Every person expecting a delivery wants to know when their goods will arrive. As consumers, it’s […]
Inbound customer calls can overwhelm a haulier’s traffic office. Time spent responding to ad hoc customer queries about collections and deliveries can quickly become a drain on your […]
Vehicle tracking is a very important part of any haulage business – you’re tracking the assets that make you money, so it makes sense that you need visibility […]
A transport management system (TMS) can help hauliers of all sizes revolutionise the way they work. From job entry and planning, to orders and invoicing. It can be […]
The world seen a turbulent change when national lockdowns took place as an effect from COVID-19. As we seen businesses across the industries close, agility was key for […]
Many Mandata customers work across multiple sectors; general haulage, bulk haulage, frozen and chilled, heavy haulage to name a few. Many of our customers are pallet carriers too. […]
The last twelve months during COVID have been a year of mixed fortunes for road transport operators. Some sectors have been significantly busier, whilst others have had no […]
Do you have a transport management system (TMS) that’s no longer right for your business? Times change and so do your needs. Perhaps you have a bespoke system […]
