KCL Logistics cut down on admin giving efficiency a boost with Mandata Go

KCL Logistics specialises in chilled distribution, including the transport of wholesale fruit and vegetables. First established in 2011, KCL have grown their fleet to 15 vehicles and now have 23 employees.

During the second national lockdown, they realised they needed to assess their operational efficiency and look for a better way of working. Enter Mandata Go. Before Mandata Go, they had little visibility over the business, so decisions were based on assumptions instead of on actual data.

Quicker invoicing, easier planning, and happier customers

Andrew Dunn, director at KCL Logistics Ltd said, “Thanks to Mandata Go, we’ve halved the time we used to spend on invoicing, and having all the information on one screen has made planning so much easier. We’ve drastically improved our customer experience now that our customers can log in to the customer portal to access their ePODs immediately. And our back-office staff no longer have to wait for paper proof of delivery notes to attach them to invoices to send to customers.”

Quicker turnaround, quicker cash

Implementing Mandata Go was streamlined and painless said Andrew, now that proof of delivery is seamless, KCL Logistics have been able to protect their revenue and get paid much quicker than they previously did. Turning jobs around quicker enabled them to see revenue at a much swifter rate, which was an important element in successfully speeding up our order-to-cash cycle within the business.

Andrew also added “our old system was slow and painful, so moving to Mandata Go has revolutionised the way we used to work, and I can confidently say we’re working a lot more efficiently than we used to.”

Mandata can help your business too

In a world where we’ve faced so much adversity in the past 12 months, it’s critical for businesses to become digitally fit. KCL Logistics makes a strong case for improving operational efficiency with the help of Mandata’s transport management software.