Estuary Freight plugs in Mandata to support business growth

Specialising in agricultural transportation, but also operating in sectors like transporting timber and waste, the business owners say they’ve vastly reduced paperwork and manual processes, and improved visibility since implementing the TMS.

The Mandata Go TMS has even allowed them to grow throughout the Covid-19 pandemic.

Automation is the future

Mandata Go has allowed Estuary Freight Services to automate all areas of their haulage operation. From planning and job allocation to invoicing and electronic proof of delivery (ePODs), onto one paperless and fully accessible cloud-based software solution.

Jade Brewster, managing director at Estuary Freight said, “It’s no exaggeration to say we simply wouldn’t have been able to continue much longer running our operations the way we used to. We used spreadsheets that were difficult to keep updated with the latest information, handwritten notes and reports, and continuously had to make time-consuming calls to drivers out on the road. It was difficult to keep our customers informed if there were sudden changes to deliveries or job status.

Increased efficiency and consistency complements their professional image

She added, “We’ve given our look a professional overhaul and now have consistent branding for delivery notes and invoicing that includes our logo and colour scheme. All of our drivers get all of the information they need on their mobile device in one consistent format. Business growth means we’re still as busy as ever, but we now work far more efficiently.

Easy to manage and easy to measure

“We used to handwrite weekly running sheets for crucial performance-related elements of the business, including for our own trucks and for our subbies. Now we do this at the click of a button, and analyse our performance by running a report in seconds.”

Working with Mandata to find solutions

Ian Thompson, Internal Sales Manager at Mandata Group, said, “We worked closely with Jade and the team to implement key features of the transport management system that mattered most to their business. We’re thrilled that everyone at Estuary Freight Services is reaping the benefits and that they have been able to grow their business during the most challenging of times.”

Mandata can help your business too

Mandata Group offers haulage and logistics software solutions for a wide variety of haulage operators, from one-vehicle operatives to those with hundreds of vehicles on the road at any given time, helping them manage their processes from order to invoice.