Sawyers Transport is a family owned road haulage company, based in Co. Armagh, Northern Ireland, providing a premium chilled and frozen distribution and cold storage warehouse service throughout the UK and Europe. With strategic locations in the province and across Scotland, the firm has a fleet of over 350 refrigerated and 140 curtain sided trailers and 200 tractor units.
In 2004 Sawyers took the decision to invest in a Manpack3 transport management system as a pivotal part of its drive for growth in a highly competitive industry.
Since implementing the TMS the company has realised a range of benefits:
In 2004 Sawyers' took the view to move from its manual systems to a modern transport management system in a drive for growth in a highly competitive industry.
When the TMS was first installed the directors focussed on streamlining the company's invoicing procedures.
Once they were working smoothly they prioritised the next steps in line with business requirements.
A range of Mandata's integrated solutions have been implemented since including Vehicle Tracking and Driver Behaviour, PDA Manifests and ePOD, an e-booking system to enable customers to make bookings on-line.
Mandata has also created a bespoke interface with the Stena Line booking system. This is enabling ferry bookings to be made direct with the ferry operator and is saving Sawyers' staff a significant amount of time.
System provides a turning point for business
Sawyers’ Managing Director believes that implementing Mandata’s technology was a turning point for the business and it has contributed to its exponential growth.
“There’s no question that we couldn’t have achieved this level of growth without Mandata’s systems. We’ve streamlined our operation, managed a period of rapid expansion and raised customer service levels as a result,” said Derek Sawyers, Managing Director.
“The beauty of Manpack3 is that everything is centralised in one place. This allows everyone to access the same information and minimises the risk of error. Along with speed of information updates it has improved visibility and simplified operations making us far more efficient as a company and more agile to react to change.”
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