RJK Logistics saved 20 hours per week on invoicing

Customer Profile


Bulk aggregates


To simplify processes as the
company grows

About the Company:

Based in Alweras

Company Size:

7 Vehicles

Business Concerns:

Couldn’t calculate accurate prices of
jobs until they were complete

Cash cycle was too long and couldn’t
take upfront payments for jobs


Mandata Go

Mainly operating in bulk aggregate and muck away, RJK Logistics have been able to speed up their order-to-cash cycle by transforming their outdated planning system and going digital using an integrated app.

Drivers can record the weight of their load and the details are updated in real time in the TMS for back-office staff to see. This means they can calculate the price of the job and take payment upfront – something they couldn’t have done without Mandata Go.

While the old ways may have worked, it was time to improve on them

David Griffiths, Director of RJK Logistics, said that while the way they’d been planning jobs before worked, it became more difficult to manage as the business grew. He said, “Since implementing Go we can plan our jobs in 5 minutes rather than 40 minutes. Now I get my planning done during the day rather than at home after the working day has finished.”

Providing customer service with ease

Customer satisfaction is important in the haulage industry, as a happy customer will be a returning customer. David added, “If any customers have queries about previous jobs we’ve done, we can now find information about those jobs in minutes while they’re on the phone, rather than having to end the call to find the information and ring back once we’ve found it. This makes it so much easier for us to provide great customer service.”

“Since implementing Go we can plan our jobs in 5 minutes rather than 40 minutes. Now I get my planning done during the day rather than at home after the working day has finished.”

Business owner, RJK Logistics

Knowing where and in what condition their vehicles are

In addition to adopting Mandata Go back in 2019, David and the RJK Logistics team also implemented Mandata Vehicle Tracking and the Vehicle Checks app. This meant they could see where their vehicles were as well as the condition of the fleet, and with all this information feeding into the main TMS system, they had the visibility and control they needed. Many haulage operators like RJK Logistics are continuing to invest in new systems to improve processes. As the market recovers after Covid-19 and work volumes increase, the investment made in the last couple of years means RJK is in a good position with technology to support further growth.

The added benefit of improving work-life balance

Also, being able to work remotely as a team and complete tasks quickly has streamlined the business setting it up for growth. Enjoying benefits such as time and cost savings and better visibility of their business as a result. Being able to strike a better work-life balance is so important, particularly when you’re an owner-operator and responsible for doing many different tasks throughout the day.



Whether you’ve got 3, 30 or 300 vehicles,
we’ve got a solution for you.

mandata go logo

Desktop, cloud TMS for start-up to medium-sized operators with simpler business processes.

Core TMS features include:

Create standard jobs, bulk jobs and repeat job schedules
Customisable rate tables
Configurable job and stage planner
Multi-day load planning
Route sequencing
Map-based route confirmation
Visual load fill/utilisation
ETA notifications when integrated with Manifests and Navigation apps
Subcontractor management tools
Document scanning and storage
Documents emailed to customers automatically as jobs progress
Self-service customer portal
Simple file-based imports and exports
Accounts integrations
Find out more
Most Popular mandata-go-plus

Desktop, cloud TMS for medium to large sized operators with more complex business processes.

All the features of Go, PLUS the following:

Short-distance-running guide
Two-way pallet network integration
Custom data fields to capture all the details you need
Create your own dashboard layouts from our range of KPI charts and graphs
More powerful file-based imports/exports with enhanced data validation and third-party code translation
Developer API for seamless data transfer with third-party products
Seamless integration with major accounting software providers
Find out more
Mandata Enterprise TMS logo

If your needs are more complex, we also offer an enterprise-class bespoke transport management system.

All the features you’d expect including:

Dynamic map-based planning
Configurable, role-specific traffic planning screens
Pre-planning ETAs with live ETA updates and notifications when integrated with Manifests and Navigation apps
Empty mileage calculations updated as you add and amend loads
Configurable collection, delivery and load documentation
Create your own documentation and reports with our embedded custom report builder
Optional scale-out reporting server for data integration with existing business systems
Managed integrations to over 500 third-party systems
Find out more

Save time and strike the work-life balance with a Mandata TMS.